Legacy Hotels and Resorts has an exciting opportunity for an experienced Meeting and Event Sales Executive to join the sales team at the Courtyard by Marriott London, Heathrow Airport. This fantastic hotel features a spacious ground floor with a reception area, business lounge, gym, bar, restaurant, Starbucks coffee, 10 meeting rooms (with the largest accommodating up to 650 banquet style), 3 media pods, and an event hub. The hotel also has five upper floors with 244 bedrooms. The sixth floor offers a unique Sky Bar, PKs destination Restaurant, private dining, and an outside terrace, all with stunning views of the airport runway.
Conveniently located and easily accessible from across the country, the hotel offers superb facilities for guests. Thoughtfully designed with state-of-the-art facilities throughout, its perfect for both business and pleasure.
The position will report to the Director of Sales and involve managing day-to-day M&E activities. The primary responsibilities will include building customer relationships, maximizing revenue, and planning events for up to 650 guests. Close collaboration with clients and hotel departments is essential, along with a proven track record in a similar role. The job requires core office hours, with occasional flexibility to work evenings and weekends.
Core Duties:
Responsible for incoming enquiries, from conversion through to seamless transition to operations for event execution and back to sales.
Managing multiple tasks and communicating frequently with clients.
Organising client events and working closely with other departments to ensure these are executed without flaw.
Prepares all event documentation and coordinates with all relevant hotel departments and the customer to ensure consistent, high-level service through pre-event, during event and post-event.
Recognises opportunities to maximize revenue and conversion and drive repeat business.
Takes personal responsibility to adhere to sales and event brand standards for enquiry. handling, event planning, and pre & post-event.
What are we looking for:
An experienced and passionate meeting & events sales manager with demonstrable experience and a proven track record of success in a similar role and property size.
A team player who provides excellent customer service through every element of the event enquiry, utilising strong selling & influencing skills.
Excellent organisation, listening, communication, motivational and presentation skills.
Strong customer relationship management skills and an ability to negotiate to achieve the company's sales objectives.
What's in it for you?
28 - 31 days annual leave.
Company pension contribution.
Discounted accommodation & food in all Legacy & Marriott properties.
Access to the learning and development with Marriotts Become Programme'.
Regular associate events & a recognition programme.
Complimentary onsite car parking.
Use of onsite gym
Interested applicants should submit their CV for consideration.
Additional Information :
This hotel is operated by Legacy Hotels & Resorts Limited, an independent franchisee separate from Marriott International, Inc. The franchisee controls all aspects of employment. Courtyard By Marriott, London Heathrow is an equal opportunity employer. All applicants will be considered without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year
Benefits:
Canteen
Company events
Discounted or free food
Employee discount
Free or subsidised travel
Free parking
On-site gym
On-site parking
Experience:
Sales and Meeting Event Management: 1 year (required)
Work authorisation:
United Kingdom (required)
Work Location: In person
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