What you’ll be doing
1. Partner with Product Owners and engineering leads to embed reliability into roadmaps, backlogs, and delivery decisions.
2. Apply SRE principles (SLIs, SLOs, error budgets) to maintain service reliability, performance, and scalability.
3. Enhance observability across metrics, logs, traces, and events to ensure services are observable by design.
4. Manage infrastructure as code and CI/CD environments, delivering improvements and supporting operational changes.
5. Lead incident response and root cause analysis, driving effective resolution, post incident reviews, and long term prevention.
6. Work with cross functional engineering teams to remove technical barriers, reduce toil, and improve service operability.
7. Provide hands on engineering support, validating technical decisions and promoting best practices.
8. Foster a culture of curiosity, experimentation, and first principles thinking to strengthen engineering excellence.
Experience Required
9. Deep understanding of SRE concepts SLIs, SLOs, SLAs and error budgets
10. Proven ability to design and implement reliable environments
11. Hands-on experience with monitoring tools, application insights, integrations with tools such as Prometheus and Grafana
12. Infrastructure as Code skills e.g. Terraform
13. Advanced knowledge of vmware technology
14. Experience with CI/CD, automation and monitoring tools
15. Experience with disaster recovery planning and chaos engineering practices
16. Experience implementing identity governance and security frameworks
The skills you’ll need
Cloud DeploymentCloud StrategyIT Service DeliveryCloud SecurityCloud Architecture/DesignComputer NetworkingCloud MigrationVirtualisationOperating SystemsAgile MethodologiesCloud OperationsContinuous Integration/Continuous Deployment Automation & OrchestrationCloud StorageDecision MakingGrowth MindsetInclusive Leadership
Our leadership standards
Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.
Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.
Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.