Job Description
Job Title: Apprentice Customer Service Advisor
Full time: Apprenticeship
Hourly rate:£11.09
Address: 3 Capital Quarter, Tyndall Street,, Cardiff, CF10 4BZ
Start Date: 23/2/2026
Start your future with EE Where your voice could be the start of something big
Whats in it for you:
* A?great?starting salary of?£21,620 rising to £25,684 after completion of the apprenticeship
* An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months)
* Huge?discounts off your Mobile and Broadband packages, starting at £10 a month
* Huge discounts off other tech such as Smart watches, speakers, tvs, gaming consoles and subscriptions
* Discount codes to give out to friends and family
* Support to carve your own career path. Were passionate about helping our people grow the career they want
* Season Ticket?Travel Loan giving you the funds to?pay for your travel?to and from work up front
* Online GP: Access to a private GP 24/7 for you and your immediate family
What youll be doing:
At EE, we believe every interaction should be a positive one. Youll chat with customers over the phone, helping them with everything from billing questions to tech support. Every call is your chance to help people stay connected. Youll learn how to listen, solve prob...