The Best Connection are currently looking to recruit a Hire Controller to work at our client's office, based in Marchwood, Southampton.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Duties to include, but not limited to:
Delivering a best-in-class service
Using product knowledge and expertise to maximise upselling opportunities
Communicating with customers on the telephone, via email and responding to website requests
Managing orders from enquiry to post-hire feedback, taking ownership of the customer journey and building relationships with regular customers
To succeed as a Hire Controller you will bring the following skill-set and behaviours:
Proven experience in a Customer Service role
Previous experience in the hire or construction industry would be advantageous, but not essential
Experience in developing and utilising product knowledge
Exceptional communication skills, including negotiating and influencing
Comfortable using your own judgement and initiative to make decisions
An effective team member with a highly supportive, collaborative approach
A flexible and adaptable approach
A commitment to continuous improvement
A good level of computer literacy in MS Office packages
This is for an immediate start, and a full-time, ongoing position, with the possibility of earning a permanent contract after a 12-week qualifying period, dependant on performance and attendance.
The hours are 07:30 - 17:00, Monday - Friday.
The pay rate is £13.44 per hour, weekly pay.
Get in touch or apply ASAP for more info!
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