Department: Finance Dispute Resolution
Location: Leeds
Description
We are seeking a driven Title Defects Paralegal to join our Finance Dispute Resolution department at an exciting time of growth.
You will provide exceptional service to our clients and will be responsible for supporting fee earners in the department with a caseload of complex matters.
You will work with the Finance Disputes Resolution team to remedy property title defect issues, including the discharge of a charge by mistake, SRA & CLC intervention work where conveyancing post completion formalities haven't been attended to and lost title deeds. Instructions are received from a variety of financial institution clients on an ad-hoc basis as well as being associated with secured and unsecured recovery work.
Ideally, you will have experience in debt recovery or conveyancing work, with a good understanding of HM Land Registry processes, including the making of applications on the HM Land Registry portal.
The role is full time, Monday to Friday 37.5 hours per week based at our office in Leeds. Applications from candidates in the Derby area are welcome if candidates are prepared to travel to Leeds as and when required.
Key Responsibilities
FEE EARNING RESPONSIBILITIES:
* Progressing own caseload of matters which include dealing with all aspects of freehold, leasehold, shared ownership and new build transactions together with lease extensions, deeds of variations, deeds of easement, reconstitution of lost deeds, deeds of supplemental / substituted securities and title rectification.
* Dealing with agents and solicitors on previous property sales, to resolve title defects.
* Drafting and saving of documentation on Case/File Management System.
* Time recording.
* Providing support to fee earners in the financial dispute resolution department with a range of disputes.
* Working to client agreed or Departmental service standards.
* Any other tasks as set by the Partner & Head of Finance Dispute Resolution.
OTHER RESPONSIBILITIES INCLUDE:
* To assist with quality assurance activities to ensure that we continue to deliver a quality service to our clients.
* Comply faithfully in all respects with directions and/or requests from the line manager that you are responsible to.
* Use the firm's IT solutions to implement, manage and maintain own diary system to ensure the efficient progress of own caseload.
* Seek assistance whenever appropriate from line manager/colleagues in respect of unusual or difficult problems/issues arising on any cases.
* Contribute towards own self development and attend training arranged for you.
* Provide support to other fee earners as required.
* Report immediately to the line manager on any issue/complaint re: professional conduct and/or client dissatisfaction and/or potential negligence or negative costs implications for the firm.
* Promote good relations with other members of staff and facilitate teamwork.
* Adhere to the firm's health and safety policies and other requirements relating to the care of the firm's equipment both in and outside of the office.
Skills, Knowledge and Expertise
You will:
* Have excellent telephone handling skills and be a strong communicator.
* Preferably have previous experience in cash collection/debt recovery.
* Be able to work in a fast-paced and challenging environment.
* Be focused on resolutions and positive outcomes.
* Have excellent time management skills and the ability to work to tight deadlines with your caseloads.
* Be enthusiastic and work hard to develop with the team and the business.
* Be committed but patient with the journey, career progression opportunities are available and our business is growing, but you must show that you can master the collections advisor role and fully understand it to open up conversations about promotion or progression - we will work with you on your development.
Disclosure will be required in the event that a position is offered.
Financial checks will be required in the event that a position is offered.
Benefits
What we offer?
* Competitive salary
* Bonus potential
* Great working environment at our Leeds offices
* Career development opportunities
* 25 days holiday plus bank holidays
* Options to buy & sell 1 week's holiday
* 1 week's holiday carry over
* Extra day off for your birthday
* Staff card discount scheme for local shops
* Social days and evenings on the firm
* Staff discounts on legal services
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