At Etex, we seek to make a meaningful impact in the lives of our customers and our communities. Are you looking for a company where you can learn, grow & lead? Join us as a
Senior Technical Advisor – Promat
in
Bristol
The
Senior
Technical Advisor – Promat
will provide technical advice to both internal and external customers regarding Promat's fire protection products as well as answer all customer specification enquiries.
What you'll do:
* Compile project packs of technical specifications and provide the information to customers.
* Liaise with the Architectural Specification Managers (ASM) to develop customer relationships.
* Monitor the website and email to answer all technical enquiries and manage all risk in relation to delivery of information to customers.
* Update technical literature and create technical drawings using AutoCAD.
* Provide support and guidance for the Technical Advisors on the team.
What you'll bring:
* Educated to a Degree, HNC/HND or City & Guilds in a Construction, Science, Technical, Building, Architectural or other related field, or a person who can demonstrate work experience in a relevant trade.
* A clear communicator with an ability to translate complex technical issues into straightforward language.
* Self-directed with strong problem solving ability and critical thinking skills.
* Experience within a customer service role or administrative role in an office environment.
* Proficiency using CAD and Microsoft Office.
Why join us?
* We are named the world's #1 most trustworthy company in the construction sector by Newsweek and Statista in 2023
* Our culture – we connect & care about those around us. We nurture teamwork, communities, partnerships, and new ways of working, placing the highest importance on the safety and working environment of our people.
* Our 'Road to Sustainability 2030' is our plan to help build a better, sustainable future. We work towards this vision by caring about our social and environmental impacts and developing innovative solutions.
* We have a strong conviction that diversity of thinking helps us to deliver a strong and sustainable performance. It is also essential for us that everyone feels part of the team. In this spirit, we are committed to equal opportunities and zero tolerance towards discrimination.
* Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work.