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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands, including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our mission: to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From helping customers choose shoes to styling outfits, your core responsibility is to ensure customers enjoy their time with us.
Key Responsibilities
* Creating memorable customer experiences through authentic service.
* Achieving sales targets and performance metrics.
* Engaging with customers, educating them about our products, and building lasting relationships.
* Maintaining store standards, including visual merchandising, managing deliveries, stock replenishment, and adhering to safety procedures.
* Managing cash and following security, safety, and stock accuracy policies.
* Encouraging customer loyalty by discussing upcoming collections and collecting customer data.
Knowledge, Skills, and Abilities
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm for learning and sharing product knowledge.
* Ability to work under pressure in a fast-paced environment.
Working Conditions
* Retail environment.
The Extras
* Clothing allowance.
* Training and development opportunities.
* Quarterly bonuses.
* 60% discount on Sweaty Betty merchandise.
* 25 days holiday (pro-rated for part-time).
* Referral bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for support.
* Budget for fitness classes.
* Access to Sample sales.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
Our DEI Commitment
We are committed to creating a diverse, inclusive, and equitable workplace. Our mission is to embed diversity, equity, and inclusion at the core of our business, fostering a culture of belonging where everyone can be their authentic selves. We actively listen, learn, and develop initiatives to support this goal, ensuring equal employment opportunities and inclusive job advertising. Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self." We acknowledge we are on a journey and are dedicated to continuous improvement, working with our DEI committees to be champions, allies, and inclusive always.
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