Are you an experienced Administrator with excellent customer service skills and experience?
Then you can help create a greener UK. A greener, more environmentally-friendly UK is possible – and we’re making it happen.
What will I be doing?
1. To manage and monitor administrative efficiency in terms of staffing levels, achievement of deadlines, accuracy and speed of service delivery.
2. To ensure that team of administrators have clearly defined tasks with appropriate deadlines set and enforced.
3. To undertake regular Performance Development Discussions (PDD’s) with the team.
4. Manage and monitor performance against established Key Performance Indicators (KPIs).
5. Development and implementation of Lean practices with a view to driving standardisation and consistency.
6. To assist contract managers and senior management in the preparation of month end accounts, budgets and forecasts
7. To provide support and training where required to contract administrators and others within the region.
8. To ensure contract administrators operate established administrative processes and procedures are followed consistently and accurately.
9. To work with the wider administrative function to assist in the development of new procedures to drive continuous improvement.
10. To ensure policy and procedures are adhered to throughout all aspects of contract administration.
11. To ensure that when new contracts are won, all administrative staff receive the required induction and training in SUEZ administrative processes and procedures.
12. To liaise with contract managers and senior management regarding their administration requirements and standards of service on a regular basis.
13. To constantly review the service of administration including staffing levels, operating procedures and methodologies with a view to continuous improvement.
What are the qualifications required?
14. Educated to GCSE standard or equivalent.
15. NVQ level 2 Business Administration desirable.
16. Proficient in the use of Microsoft office.
Who we are
At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.
If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.