Customer Services Advisor
Reference: DEC20242680
Expiry date: 08:00, Mon, 13th Jan 2025
Location: Sevenoaks
Salary: Competitive
Benefits: Generous annual leave entitlement, company pension scheme, health cash plan, well-being grant, and additional leave entitlement for Christmas.
Job Role
We need people who enjoy communicating with others whether via the phone, email, web, or social media. You will need to be confident using the latest technology and will also like to problem solve and be happy to ‘go the extra mile’ for our customers. You will have a positive attitude, excellent communication and customer service skills, and be committed to always doing the best for the customer. You need to be self-motivated and able to thrive and maintain quality results in a busy environment.
About Us
At West Kent, we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.
Our values guide us to how we do things: delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.
We offer a great package – generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer, and an annual grant to support your well-being. Please see our website for more details about our benefits package.
The role will be based in our Sevenoaks Office; however, we offer a flexible approach to hybrid working.
Hours
37 hours per week, 8.45am to 5.15pm Monday to Thursday and 9am to 5pm on Friday.
Application Information
We will only consider applications submitted with a full CV and completed supporting statement. Previous applicants need not apply.
Advert Closing Date: 8am on 13 January 2025
Interview Date: week commencing 27 January 2025
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