Spectraxe.com offers a unique all to all OTC FX options booking platform for investment banking clients.
We are seeking a dynamic, Junior Application Support Analyst to join our growing application support team. This is a full-time position based in London, providing an excellent opportunity to work in a fast-paced, international environment within the investment banking industry.
The ideal candidate will work on a rotational shift basis, supporting both London and New York trading hours.
While prior financial industry experience is not required, candidates must demonstrate strong technical skills in the APS (Application Production Support) domain. This role is a compelling opportunity for individuals looking to build a career in the financial sector.
General Skills
* 2–3 years’ experience in application support roles, ideally within FX or the broader financial services sector.
* Excellent analytical and problem-solving skills, paired with strong written and verbal communication capabilities.
* Ability to prioritize and manage multiple tasks, incidents, independently in a high-pressure environment.
* Solid understanding of application support operations, including 24x7 follow-the-sun support, shift-based coverage, incident management, and direct client interaction.
* Self-motivated team player with a strong ability to collaborate effectively across globally distributed teams.
* Hands-on experience with incident management, problem resolution, and change control processes, using tools such as Confluence and Jira.
* Proactive self-learner through independent study and online training courses.
Technical Skills
* Proficient in Windows and Linux operating systems.
* Strong knowledge of relational databases and SQL, including writing queries and understanding stored procedures.
* Basic understanding of Java and Python applications.
* Familiar with monitoring tools, preferably Zabbix.
* Basic understanding of the trade lifecycle, including FIX messaging and Straight Through Processing (STP).
* Experience with AWS cloud services is a plus.
* Working knowledge of the FIX protocol and its use in financial systems is a plus.
Education
* Graduate degree in information technology.
How to Apply
Please send your CV to careers@spectraxe.com with the subject line:
Application for Junior Application Support Analyst
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