As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver quality care and support for the residents. Your role will involve answering phones, handling files, supporting managers, meeting and greeting visitors, and engaging with residents. You'll be part of creating a vibrant, happy environment.
Main duties of the job
In this varied admin assistant role, you'll be responsible for a range of tasks to support the smooth running of the care home. This includes answering the phone, managing files, and assisting the managers. You'll also have regular interaction with residents, visitors, and prospective clients, showing them around the home and helping them understand the exceptional care provided. Throughout your work, you'll strive to create a warm, welcoming atmosphere.
About us
Barchester Healthcare is a leading provider of care homes in the UK, known for their commitment to delivering high-quality, person-centred care. They have a strong focus on creating a positive, enriching environment for residents, and value employees who share this dedication. The company offers competitive pay, excellent benefits, and opportunities for professional development.
Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well‑suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector‑leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
* To be successful in this role, you'll need strong computer skills, a confident telephone manner, and the ability to multitask. Most importantly, you should be a people person who takes a genuine interest in the residents and their families. Barchester will provide training and support to help you develop your skills and grow in the role.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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