Development Manager - Patrons & Major Gifts
About the role
We are seeking a Development Manager – Patrons & Major Gifts with strong experience and confidence in their field to lead and grow philanthropic income from individual supporters at the National Galleries of Scotland (NGS).
Reporting to the Head of Development, this key fundraising role is responsible for leading relationship based fundraising across major donors, patrons, individual giving, legacies, public fundraising campaigns and appeals. A core focus of the role will be to increase income from major gifts, with particular emphasis on unrestricted support to strengthen NGS’s long term financial resilience.
The postholder will play an important role in developing and delivering the organisation’s approach to individual philanthropy, including major gifts and the Patrons programme, working closely with colleagues across the Development team and wider organisation.
This role requires strong stakeholder management skills and the ability to work effectively with Trustees, senior leaders and colleagues across multiple teams to support the planning and delivery of fundraising activity.
Responsibilities
As Development Manager – Patrons & Major Gifts, you will play a central role in growing and diversifying NGS’s philanthropic income and strengthening long term relationships with individual supporters.
* Lead, develop and deliver a coherent, relationship based approach to major gifts, our Patrons programme and other forms of individual giving (such as legacies and mid-level campaigns and appeals).
* Manage NGS’s pipeline of major donors and high potential prospects, delivering tailored cultivation, solicitation and stewardship strategies.
* As a People Leader, act as a role model of our values and culture, coaching and supporting colleagues to achieve their goals and contribute to the delivery of our organisation's ambitious strategy and priorities.
* Lead the ongoing development and delivery of the NGS Patrons programme, including recruitment, engagement, stewardship and progression of members.
* Work with the Head of Development to ensure effective senior level engagement with Patrons and key individual supporters.
* Work in partnership with other Development Managers in the team to ensure aligned approaches to prospect management, planning and donor engagement across income streams.
* Manage international donor cultivation and stewardship activity, working with senior colleagues and Trustees to engage supporters in key markets, particularly North America and Asia.
* Be responsible for effective prospect and pipeline management across individual giving activity, so that donors are appropriately researched, prioritised and progressed.
* Collaborate closely with colleagues across the Development team to ensure joined up planning, reporting and stewardship.
* Design and deliver effective high‑level donor cultivation events, briefings and bespoke engagement opportunities, working with colleagues across NGS.
* Ensure accurate use of the CRM system and contribute to forecasting, performance reporting and internal monitoring as required.
* Represent NGS professionally and confidently in interactions with donors, partners and external stakeholders, which will on occasion require working outside of normal hours.
Who we are looking for
To succeed in this role, you’ll need the following range of knowledge, skills, and experience:
* Demonstrable experience in securing philanthropic income from individuals through relationship based fundraising, including major gifts of six and seven figures.
* A proven track record of developing and managing a major donor pipeline within a large or complex organisation.
* Experience working with Patrons, high value individual supporters and legacy donors within structured fundraising programmes.
* Strong understanding of pipeline management, prospect development and long term stewardship planning.
* Strong understanding of Gift Aid and relevant fundraising legislation, including data protection and charitable giving frameworks, and how these apply to donor relationships, gifts and fundraising practice.
* Experience of effectively managing or mentoring colleagues responsible for defined income streams, providing coaching and contributing to colleagues’ professional development.
* Excellent written and verbal communication skills, with the ability to develop compelling cases for support and influence senior supporters.
* Confidence working with senior stakeholders, including Trustees, Directors and volunteer advocates.
* Ability to manage complexity, multiple priorities and competing stakeholder expectations with sound judgement and diplomacy.
* Knowledge of the UK charitable giving environment, including major gifts and legacy fundraising.
* High levels of professionalism, discretion and integrity.
It would also be great if you have:
* Experience of international donor cultivation and stewardship, particularly in North America and/or Asia.
* Experience fundraising in the arts, culture, heritage or education sectors.
* An understanding of the value of unrestricted giving in supporting organisational resilience and impact.
* Experience using Spektrix or a comparable CRM system.
* Enthusiasm for the vision and work of the National Galleries of Scotland.
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