Overview
Are you a commercially driven hospitality leader ready to shape a growing brand in one of the UK's top foodie counties? Carriages is home to a collection of venues: Carriages Fine Dining Restaurant, The Sidings Cafe & Farm Shop, Tracks Pizza & Grill, and The Express Cafe & Engine Shed (onsite catering for allpay Ltd staff). We are looking for a General Manager to lead operations across all outlets, drive profitability, and deliver exceptional customer experiences. This is a unique opportunity to take ownership of a diverse hospitality portfolio on a modern business park campus with an excellent remuneration and benefits package.
Responsibilities
* Overseeing daily operations across public-facing and corporate venues
* Leading and developing high performing teams
* Working closely with senior leadership to shape strategy and growth
* Managing budgets, supplier contracts and compliance
* Championing brand development and customer satisfaction
* Collaborate on event planning and outdoor space utilisation to enhance customer experience
Qualifications
* Diploma or equivalent qualifications/experience in Hospitality, Catering or Business Management
* Proven experience in hospitality management across multiple outlets; hotel management and leisure & tourism experience also preferred
* Proven effective leadership, communication and customer service abilities
* Familiarity with EPOS systems and industry trends
* Proven strategic decision making
* Commercially astute with strong financial acumen and budget management experience
* Highly organized, resilient, and adaptable with the ability to multitask
* Professional, proactive, and detail-oriented approach
* Calm under pressure with a solution-focused mindset to achieve targets
* Proven negotiation skills
* Proven ability to manage multiple outlets simultaneously
* Proactive, hands-on approach with high standards
If you are dynamic, switched-on, and ready to make your mark, we want to hear from you.
About Us
Carriages is part of allpay Ltd. We offer a competitive benefits package including a defined contribution group pension, income protection, life assurance, private healthcare options, an onsite gym, and Learning and Development opportunities. We are an equal opportunities employer.
All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.
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