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Customer service officer

Liverpool (Merseyside)
Mapletree Investments Private Limited
Customer service officer
Posted: 18 August
Offer description

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This position will be part of the team to enhance shoppers’ experiences through good customer service at VivoCity.


Job Responsibilties

* Providing mall concierge services.
* Attending to shoppers’ queries.
* Assisting customers in loyalty programmes and mall redemption programmes.
* Processing the sale of Mapletree shopping vouchers.


Job Requirements

* At least 1 year of relevant experience in a retail or hospitality industry.
* Possess excellent communication and interpersonal skills.
* Required to work on a 6-day work week, with 3 rotating shifts including weekends and Public Holidays.
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