Account Manager
Didcot - office based, however, potential for hybrid working after successful completion of probation
£25,000 to £29,000 base, DOE (£40,000 OTE)
8.30am to 5pm
Are you a people-person who enjoys making a high volume of outbound warm calls? If so, this could be the opportunity for you! You’ll work within a small, friendly team and take ownership of your own set of accounts, building and maintaining strong client relationships.
Job Purpose
* Build and maintain a customer base through outbound call activity to generate monthly sales revenue
* Develop a consistent pipeline of new business
* Support the field sales team with outbound calls, typically campaign-specific
* Assist the inbound sales support team where needed
* Ensure customers honour payment terms
* Be a champion of customer service
Key Responsibilities
* Make outbound calls to customers and prospects to achieve sales targets
* Maintain an accurate customer and prospect database
* Plan and schedule daily, weekly, and monthly sales calls efficiently
* Communicate motivating propositions and promotions to existing customers and prospects
* Generate customer quotations
* Develop in-depth knowledge of products and the industry
* Achieve targets and implement recovery plans for any negative variances
* Provide daily and weekly reports on sales activity
Qualifications / Experience / Skills Required
* Previous customer service experience
* Excellent verbal and written communication skills
* Experience using a CRM system or similar
* Confident and proactive approach
* Strong organisational and planning skills
Global CTS Limited
No terminology used in this job description is intended to discriminate against a person’s age, race, religion, gender, marital status, colour, disability or sexual orientation. Each candidate is only assessed on their merits, qualifications and abilities to perform the duties of the job described above. In submitting your CV to Global CTS Ltd via email, social media, our website (general submission or vacancy application) or to a Global CTS vacancy via a jobs board you imply consent for Global CTS to process your personal data for the purposes of considering your suitability for vacancies and provision of work-finding services. We will never pass on your CV/details without receiving prior permission from yourself