To provide a high quality comprehensive and confidential secretarial and administrative support service to the Consultant and clinical team on a day-to-day basis.
You will work independently in an ever changing administrative environment. You will manage numerous workloads with priorities changing daily on a sliding scale.
You will be confident in communicating with patients, internal and external stakeholders and across a breadth of seniority levels.
This role involves managing a patient caseload for your clinical team along with managing, scheduling and booking an elective theatre list.
The post-holder will have day to day responsibility for providing a comprehensive, efficient and confidential secretarial service to a team of consultants, clinicians and nursing staff.
Key responsibilities include constant liaison with consultant, medical staff, patients, other administration teams, General Practitioners, external bodies, ward staff and theatre staff.
It is expected that staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits.
You will receive and take relevant action on telephone calls and other enquires from key contacts, dealing with internal and external sources to resolve any problems, queries, or complaints, making appointments, and arranging visits and meetings where appropriate.
Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.
Our Excellence Values
* Compassion
* Accountability
* Respect
* Integrity
* Courage
We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.
The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.
We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.
We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.
For further details / informal visits contact: Name: Laura Newton Job title: Administration Manager Email address: laura.newton5@nhs.net Telephone number: 01604 523200
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