Overview
Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.
Tim Hortons is expanding across the UK and we need brilliant people like you to help us. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.
Location: WA5 7YA
Salary: Hourly paid
Job Type: Full-time and Part Time available
Responsibilities
* Welcoming every customer with a smile and being genuinely friendly at all times
* Delivering fast, friendly and accurate service to all customers
* Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
* Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
* Carry out temperature checks and record as per company process
* Complete daily and weekly cleaning schedules as per cleaning chart
* Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
* Adhering to restaurant performance standards for crew stations and as per shift manager directions
* Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them
* Maintain operational and kitchen areas to exceed customer cleanliness, comfort and convenience expectations including the restocking of workstations
* Report all work related near misses, injuries and illnesses as soon as possible
* Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
Qualifications
* Positive team player with previous customer service experience in a dynamic, fast-paced environment
* Excellent communication skills with a strong focus on the customer
* Flexibility to work a range of hours (including early mornings, afternoons, evenings and weekends)
* Passion for fantastic customer service and an interest in coffee
Employment details
* Senioriy level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Restaurants
We are looking for individuals to join our team on a permanent basis. If you have a passion for guest service and coffee, we would love to hear from you.
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