Job Description
We have an exciting opportunity for a Patient Support Manager to join our Front of House team at The London Clinic, based at our main site in London (W1G 6BW). We are offering a competitive inclusive salary.
Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of "We go further", "We work as one" and "We personalise care."
Job Profile:
The Patient Support Manager is responsible for the management of a multi-functional administration and reception team, running hospital appointments for outpatients & imaging, providing the highest quality patient and customer experience. The post holder will be responsible for overseeing the services provided, ensuring that the required service levels are consistently achieved, and will develop KPIs/Targets and inject energy and drive into the Patient Support Team...