IT Infrastructure Engineer
Real Time Messaging - EMEA, Skype
Chester or Bromley
12 Months
One of our large Financial clients is currently looking for an IT Analyst - Real Time Messaging
The Collaboration Operations Support Analyst is responsible for the support of Unified Communications collaboration environment. This role acts as application analyst and will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and infrastructure deployments.
1. hands on experience managing Skype for Business, Mattermost/Symphony Group Chat & MS Teams (IM, Online-Meeting w/content sharing, Persistent Chat Rooms, Mobile IM, B2B Federation, P2P Audio/Video, Audio conferencing & Softphone/Enterprise Voice).
2. Hands on experience managing a windows server 2008 R2/2012 environment.
3. Familiarity with writing PowerShell scripts.
4. A good understanding of reading SIP traces, UCCAPI log files, Wireshark network captures.
5. Experience with monitoring technologies (Splunk, SCOM, SiteScope)
6. Solid understanding of Active Directory, Server, Database (SQL); and networking & voice technologies
7. Solid understanding of Linux server, networking and storage technologies
8. Experience with virtual platform...