Job Title: Flagship Store Director (Luxury Furniture), Colchester
Client: Dweet
Location: Colchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Description:
A Flagship Store Manager for a luxury home décor brand must bridge high-end retail and professional trade, delivering exceptional client experiences and driving sales. The ideal candidate embodies the brand’s aesthetic with strategic vision and operational excellence.
Responsibilities:
1. Luxury Retail Expertise (B2C): Deliver an immersive boutique experience, oversee product presentation, lead omnichannel outreach, develop trade partnerships, host showroom events, and track trade sales.
2. Clienteling & Relationship Building: Use CRM tools for long-term relationships, lead outreach campaigns, and handle client issues discreetly.
3. Aesthetic & Product Sensibility: Maintain visual merchandising standards, advise clients on design, and collaborate on showroom layouts.
4. Team Leadership & Coaching: Manage, mentor, and train staff, ensure team stability, and handle personnel issues.
5. Commercial Acumen: Monitor sales, inventory, and generate performance reports.
6. Operational & Visual Excellence: Oversee daily store operations, maintenance, and visual standards.
7. Event Management & Brand Representation: Plan store events, represent the brand at external events, and engage with local cultural and hospitality venues. Support digital integration and omnichannel strategies. Handle VIP clients with professionalism.
This job posting is active and will expire on 25.07.2025.
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