Supply Chain & Sales Administrator
Location: Swavesey, Cambridgeshire (Hybrid working)
Salary: £30,000–£35,000
Type: Full-time, Permanent
A growing technology and manufacturing business is seeking a Supply Chain & Sales Administrator to provide operational and administrative support across supply chain, production planning, and sales functions. This is a varied, hands-on role ensuring efficient order processing, accurate documentation, and smooth coordination between internal teams, suppliers, and customers.
The Role
Reporting to the Supply Chain & Production Planning Manager, you will support shipping, purchasing, stock control, and sales order administration while acting as a key point of contact for customer and supplier queries. The position requires strong organisation, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
Supply Chain
* Prepare shipping documentation, invoices, and export paperwork
* Pick, pack, and dispatch products; liaise with couriers via online portals
* Raise purchase orders and related supply chain documentation
* Organise supplier quotes and monitor order status and delivery schedules
* Issue production paperwork, kitting documentation, and manage returns/shortages
* Support stocktaking, cycle counts, reconciliation, and reporting
* Provide cover for the Supply Chain Manager when required
Sales & General Administration
* Enter sales orders onto the ERP system and issue acknowledgements
* Advise customers on availability and shipping dates
* Process RMAs, credit notes, and loan stock administration
* Maintain sales order tracking and customer documentation
* Support weekly sales reporting and audit documentation
* Assist with customs clearance and courier invoice checks
* Act as a point of contact for customer order and delivery queries
* Handle incoming calls and general administrative support as required
Requirements
* Previous experience in an administrative role (supply chain, sales, or operations preferred)
* Experience with international shipping documentation
* Strong organisational skills and high attention to detail
* Competent in Microsoft Office (Excel, Word, Outlook)
* Ability to learn ERP/order processing systems
* Good written and verbal communication skills
* Comfortable working independently and as part of a team
* Ability to lift boxes up to 20kg
* Experience working within ISO 9001 environments advantageous
What’s on Offer
* £30k–£35k salary
* Hybrid working in Swavesey
* Varied role across supply chain and sales functions
* Supportive, growing organisation
* Opportunity to broaden operational and commercial experience