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Field Engineer - Verification: Weighing Scales, Scanners, PEDs, PCs
Location: South London
Salary: £27,300 starting basic, rising to £28,250 after probation + overtime + van + benefits package + full training
Working hours: On-site, flexible between 8am and 6pm, with occasional weekends & bank holidays
This is a superb opportunity for an experienced Field Engineer seeking a supportive and engaging work environment. The company offers stability, variety, quality customer engagement, and a clear scope of responsibilities and autonomy. Due to growth and new contracts, we are expanding our Verification Field Engineering team in the UK. This role involves working with retail weighing scales across various customer sites.
Verification Field Engineer Responsibilities:
* Installation, troubleshooting, and support of weighing scales, scanners, PEDs, and PCs in retail environments.
* Calibration and verification of Datalogic and Bizerba scanner scales to metrological standards within Tier 1 and Tier 2 supermarkets.
* Support of retail outlets based on SLA agreements.
* IMAC tasks: Install, Move, Add, and Change retail weighing scales, scanners, PEDs, and PCs.
* Project work including rollout of retail weighing scales, scanners, PEDs, and PCs, with on-site support.
* Managing stock to ensure first-time fix during site visits.
* Achieving regional SLA targets and maintaining high customer satisfaction.
* Representing the company professionally, delivering excellent customer service.
* Managing workload efficiently to meet SLAs.
Candidate Values and Requirements:
* Trust & Transparency: Be honest and open in all dealings.
* Customer Satisfaction: Attention to detail, initiative, ownership of customer relationships.
* Teamwork: Collaborate effectively with colleagues.
* Self-motivated and able to work independently.
* Understanding of weighing scales, EPoS systems, and networking.
* Strong fault-finding skills.
* Comfortable working in diverse environments.
* Accurate paperwork completion.
* Flexibility in working hours, including some out-of-hours work.
* Physically fit to lift units up to 20kg.
* Full manual driving license.
* Literate and numerate, able to follow instructions.
If you're seeking a new challenge with long-term potential and meet these requirements, please apply today.
We are a market-leading provider of retail technology support, partnering with top retail brands to install and maintain extensive estates, with a focus on service excellence.
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