Parts Advisor - Chiltern Dealership in Dunstable
Working within Renault Trucks, you will be part of a team developing and sustaining superior performance in parts with face-to-face customer liaison.
Working Hours: Mon-Fri, 44 hours. Rotation between 06:00 – 16:00 and 08:00 – 18:00, with Fridays finishing an hour earlier. Alternate Saturday mornings are paid at time and a half. Moving to a 1 in 3 Saturday rota.
Pay: £35,000 DOE
A full UK driving licence is required.
Core Responsibilities:
* Front of House counter sales and dealing with customer parts queries.
* Ensure customer orders are taken and supplied accurately.
* Follow procedures for ordering goods and receipt.
* Maintain an efficient filing and retrieval system.
* Keep the parts area clean and tidy, and ensure equipment is in good condition.
* Comply with the Company Health and Safety policy.
* Wear PPE when required.
General Duties:
* Support team development and foster a strong team ethos.
* Develop skills, attitude, and performance of yourself and the team.
* Conduct yourself professionally at all times.
* Maintain a clean and professional Service and Parts area.
* Attend training and development activities.
Required Competencies:
* Effective communication skills, both written and verbal.
* Ability to develop or improve processes.
* Adaptability and willingness to learn new skills.
* Proficiency with GDS, associated software, and systems.
* Proficiency with desktop PC and related software.
Benefits:
* 25 days holiday, increasing with service.
* Pension scheme with up to 5% employer contribution.
* Healthcare cashback scheme.
* Discounts across retailers, cinemas, and theme parks.
* Discount on Arval Contract Hire cars.
#J-18808-Ljbffr