Salary: £46,062 (National) or £50,182 (Croydon) plus skills allowance of up to £5,000 pending assessment.
Location: Croydon, Manchester or Sheffield on a hybrid basis
Advert Close: 11:55 pm Monday 16th March 2026
Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years.
👀 What you’ll bring to the role 👀
As a content designer, you’ll know how to:
* Make complex language and processes simple to understand.
* Make the case for designing content based on user needs.
Your role will be to make sure appropriate content is shown to users in the right place and in the best format.
You will work closely with user researchers, business analysts, product managers, and change and adoption managers to test ideas, challenge assumptions and propose design solutions.
You can learn more about design and research in the Home Office on our Digital and Data blog:
* Designing content for people with limited English
* Inclusive language by design
* And by looking at our design system
You will be assessed against the following skills and experience during the selection process:
* Content design: writing and editing content in line with defined processes and standards, and making complex language simple to understand for a non-specialist audience.
* Evidence-based design: using analytics, feedback and research to understand user needs and to inform content decisions.
* Accessibility and inclusion: assessing the accessibility of online content and advising teams how to fix issues so it is inclusive and accessible to all.
* Collaboration: participating and facilitating group work, seeking feedback on your work and giving others constructive feedback.
* Communicate, persuade and advocate: clearly articulating to stakeholders the benefits of taking a user-centred approach, based on evidence.
* Stakeholder management: independently engages with a range of stakeholders, advocating for UCD principles.
🤩 What’s in it for you? 🤩
* A civil service pension with employer contribution rates of at least 28.97%.
* In-year reward scheme for one-off or sustained exceptional personal or team achievements.
* The ability to potentially adopt flexible working options that suit your work/life balance, plus the opportunity in future to take a career break.
* 25 days annual leave on appointment, rising with service.
* Eight days public holidays, plus one additional privilege day.
* 26 weeks maternity, adoption or shared parental leave at full pay, followed by 13 weeks statutory pay and a further 13 weeks unpaid, after qualifying service.
* Maternity and adoption support leave (also known as paternity leave) of two weeks full pay, after qualifying service.
* Paid leave for fostering approval processes, support when a child is substantively placed with you plus a foster to adopt policy.
* Support for guardians and kinship carers.
* Corporate membership of ‘Employers for Carers’ providing additional information and advice for carers, plus a ‘Carer’s Passport’ to discuss workplace needs and underpin supportive conversations.
* Time off to deal with emergencies and certain other unplanned special circumstances.
See job advert for full info!
Please click on apply now where you will be redirected to the full job advert and our application portal
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