Our client is a manufacturing business whos head office is based in Derbyshire. Due to expansion our client is now looking to recruit an experienced IT engineer to join their team. As a business, our client outsources a proportion of their work to external IT support support business so this role will have a strong focus on both managing and developing relationships with these IT support vendors. There will also be an opportunity to work on various cyber security projects. Responsibilities: * Ensure smooth and efficient delivery of IT services across the group, with a focus on continuous improvement. * Lead IT operations functions in alignment with ITIL best practices, including incident, problem, change, and asset management. * Develop and execute a comprehensive IT operations strategy aligned with corporate objectives. * Oversee the management of IT systems, infrastructure, and service delivery to ensure high performance and minimal disruption. * Maintain compliance with industry standards, regulatory requirements, and robust data security policies. * Ensure IT services consistently meet high standards of availability, performance, and security to support business objectives. * Establish effective monitoring, reporting, and KPI tracking for IT operations. * Manage IT projects related to system upgrades, infrastructure enhancements, and service improvements, ensuring timelines, budgets, and objectives are met while minimising business disruption. Knowledge, Skills & Abilities * Extensive experience in IT operations (ideally around 10 years) * Strong knowledge of Windows Server, SQL, Virtualization, and Cisco * Experience with ERP systems. * Expertise in IT Service Management (ITIL), Infrastructure Management, and Cloud Technologies. * Experience with external vendor management and engagement. * Strong problem-solving abilities with a proactive, team-oriented approach. This role is based in Derbyshire near Alfreton, hybrid working can be applied for after probation has been completed. Benefits include a basic salary up to £55,000, contributory company pension scheme, accessible free onsite parking