Customer Service Administrator Location: Farnham Salary: £25,400 per annum About the Role Do you enjoy administration, have strong organisational skills, and take pride in delivering excellent customer service? Are you someone who prefers supporting and retaining customers rather than working in a traditional sales role? We are looking for a Customer Service Administrator to support our clients and internal teams by ensuring accurate administration, clear communication, and a consistently high standard of service throughout the customer journey. As a Customer Service Administrator, you will act as a key point of contact for clients, supporting them with queries, updates, and account changes while working closely with our specialist teams to ensure smooth service delivery. You’ll play an important role in maintaining accurate records, supporting client retention, and identifying opportunities to inform customers about services that may benefit them. Key Responsibilities Provide administrative and customer service support to specialist teams, communicating with clients via phone and email Maintain accurate and up-to-date client records across internal systems and databases Act as a primary point of contact for client queries, ensuring timely and professional responses Promote and monitor clients’ open banking accounts, educating customers on benefits and ensuring continued connection Contact clients ...