Job Description
We are recruiting for an IT Support Engineer for a fantastic company based in Chandlers Ford. This is a diverse role working within a small but established IT Team. It is very much a role that you can make your own and they encourage people to input new ideas so they can continuously improve. You will be expected to provide full IT support as well as being involved in a variety of projects. Previous experience in a similar role is essential including help desk support, cloud based systems, Office 365 and cyber security systems.
The Role
This is a busy IT support role that encompasses the whole IT function. Working in a team of 3 you will be providing helpdesk support to around 300 employees across a number of sites. You will be expected to work independently and under your own initiative. You will own the 1st and 2nd Line IT support, working to ITIL standards.Day to day focus will be Windows 11, Microsoft 365, Intune and Entra ID but also contributing to solving recurring issues and adding to the knowledge bank. It is a great role within an ITIL aligned environment where you will also develop skills across cloud, automation and security with opportunity for progression.
The Ideal Candidate
For this role it is essential that you are a great communicator with previous experience in a 1st/2nd line IT Support role. The ability to troubleshoot is vital as is a willingness to learn and pick up new systems.You will also need to be able to work on your own initiative with good common sense.
Additional Information
Salary is dependent upon experience. This is working for a fantastic company who really value their staff.
Please note, due to the volume of applications we are not always able to contact each applicant individually. If you have not heard from us within 3 working days of application please assume that you have been unsuccessful on this occasion.