Salary: £26,208 - 26,208 per year Requirements: Experience or strong interest in IT infrastructure or cloud operations Strong troubleshooting and analytical skills Ability to work calmly under pressure in a 24x7 environment Excellent communication and teamwork skills Methodical approach to SOPs and incident handling Passion for continuous learning and technology SC and NPPV3 security clearance eligibility (5 years continuous UK residency) Some roles may require sole UK nationality Responsibilities: Monitor and support enterprise infrastructure systems in a 24x7 operations environment Act as first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards are met Conduct health checks and proactive monitoring to prevent service outages Collaborate with L2/L3 engineers on business-critical incidents Support automation, service improvement, and transformation initiatives Follow documented SOPs and maintain accurate operational documentation Technologies: Cloud Support ITSM Security ServiceNow AWS Azure DevOps Hyper-V Linux Power BI VMware Windows More: We are excited to offer a fantastic opportunity for the right candidate to join our team as a Cloud Operations Engineer at Capgemini, located in Inverness or Nairn. This hybrid role involves providing 24x7 infrastructure support to high-profile public and private sector clients. We value dedication, collaboration, and a passion for technology, and we promote a supportive work environment with opportunities for continuous learning and career development. last updated 5 week of 2026