Our client is looking for a PLM Process & System Specialist based in Bristol, United Kingdom.
12 month contract duration, 3 days on-site per week,
Overview:
Provide PLM process and Siemens Teamcenter system support for our client's programmes, including planning, deployment, configuration, testing and capability enhancements for Teamcenter (Active Workspace and Desktop). Deliver end-user training and L1–L3 support (access control, ticket triage, issue resolution and vendor/infrastructure escalation); maintain system access, configuration control, reporting dashboards, user documentation and web content; and compile, analyse and report data to demonstrate regulatory, contractual and configuration compliance. Identify risks and support mitigation plans, and work with minimal guidance while providing face-to-face engagement and training at sites as required.
The person is required to provide PLM system support and guidance to programmes.
The role will include but not be limited to:
* Support the planning and deployment of Siemens Teamcenter Product Data Management System.
* Deliver Training of Siemens Teamcenter Product Data Management System to end users and stakeholders.
* Support the implementation of standardised PLM system and process throughout the organisation.
* Provide access control and user account administration (role-based access and audits).
* Operate L1-L3 Support:
o L1: Service desk — access requests, ticket triage and initial troubleshooting
o L2: Teamcenter PLM Engineer — system training delivery, issue resolution, integration error investigation, and process queries
o L3: Escalation to platform vendors or infrastructure teams as required
* Coordinate and implement system configuration changes and capability enhancements; conduct testing, verification and validation of PLM functionality
* Develop, maintain and publish system reporting and programme dashboards
* Maintain Teamcenter related user documentation and web content to support internal customers
* Identify risks, issues and opportunities and support the development of mitigation plans.
Skills sought:
* Skilled in the use of Siemens Teamcenter, in both Active Workspace and the Desk Top Application.
* A good knowledge of PLM and Design principles and processes.
* Experience in or support of configuration & data management, design, test and manufacturing procedures.
* Good interpersonal, facilitation and problem-solving skills.
* Able to establish effective internal networks.
* High attention to detail and quality.
* Excellent communication skills — verbal, written and electronic — across all levels.
* Ability to plan and deliver own workload.
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