Job Overview
We are looking for a Credit Control Administrator to join our Repairs team on a casual basis. This role will primarily focus on processing invoices and ensuring repairs are carried out as requested by both Orwell and its customers, helping maintain excellent service delivery and financial accuracy.
Key Responsibilities
* Ensure invoices from external contractors are processed and paid in line with Orwells agreed policies and procedures.
* Review completed works orders to confirm financial accuracy and that all work has been completed in accordance with the original request.
* Raise recharge invoice and credit requests with the Finance Team and monitor payments to ensure timely resolution.
* Build and maintain effective working relationships with internal teams, customers, and contractors to confirm repairs are completed to the required standard.
* Verify that contractor invoices are in line with agreed contract rates and investigate and resolve any discrepancies.
* Support the proactive and innovative resolution of issues, helping to maintain high levels of customer service and operational efficiency.
Qualifications
* GCSE or equivalent including Maths and English Language.
Equal Opportunity Statement
We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
Visa Sponsorship
Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply, and must provide the relevant right‑to‑work documentation if successful.
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