Technical Support Advisor (Great Training) £26,000 - £28,000 Full Training Close Knit Team 25 Days Holiday Company Bonus Flexitime Head Insurance Monday - Friday, 37.5 hours Progression Commutable from Andover, Basingstoke, Thatcham, Marlborough, Devizes, Warminster, Salisbury, Winchester, Eastleigh, Romsey, Farnham, Newbury, Whitchurch, and surrounding areas Are you an outgoing customer-service driven person with any level of technical ability, looking to work within a well-regarded company offering full support to become a key member of a long standing, close-knit team, in a varied role that respects your work / life balance and provides great benefits? On offer is the chance to work in a friendly and fun environment with a fantastic team atmosphere, where you will be given full training to succeed in a varied role, while promoting a healthy work / life balance. This company are a specialist manufacturer who employ over 50 people. They have a great team atmosphere and regularly get the entire company involved on team-building events and exciting projects. Due to continued growth they are looking for a positive person to bring their energy to the team. On offer is an exciting role in a well-established team, where you will spend your time building relationships with commercial customers over the phone and to support them with first line technical support and updating them on the progress of their orders, and more. This role would suit someone who is comfortable on the phone with great customer service skills, ideally in a previous role. You should also have any level of technical knowledge in any industry, from engineering, scientific, working on a car in your spare time, or IT Tech support, or more- it's the proven ability to learn technical aspects rather than specific knowledge that is key! The Role: *Monday - Friday, 37.5 hours *Speaking with customers on the phone *1st line technical support *Updating progress of applications *Resolving customer issues / complaints The Person: *Customer service experience / happy on the phone *Any level of technical experience (inside or outside of work) *Happy to be office based (not from home) Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Toby Causon at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed