Accommodation Host Details: Location: Thorpe Park, KT16 8PN What will I do? Checking Guests in and out of the hotel Providing guests with information they need throughout their stay Liaising with House keeping regarding room allocations, status and special requirements Effectively dealing with guests feedback or minor issues Ensuring KPI surveys are filled out by all guests checking out of the Cabins Correctly storing luggage and taking it to the Cabins for arrival guests Showing integrity and responsibility when handling guest property and follow procedure regarding guest safety deposit boxes. No previous experience required, just enthusiasm and eagerness to learn! Show us you’re guest obsessed by being positive and helpful. Go together to show our guests that you care! Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world! 25% discount in our retail shops and restaurants 40% discount online off LEGO, and much more! Free bus from Staines station for all employees Fortnightly pay Free staff parking Ongoing training & development to have a longer-term career in Merlin Access to Perks at Work which 30,000 national & local employee discounts If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible. Compensation between GBP £12.35/Hr.-