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Job Purpose
This is a key position, carrying out planned and reactive maintenance across several site locations. You will be the first line in all service and maintenance throughout your allocated sites. To effectively maintain service and repair refrigeration equipment in customer locations and provide assistance to HVAC equipment containing refrigeration circuits. Engineering teams provide 24‑hour service cover throughout the year to customers’ equipment through the use of planned and extended working hours including participation in standby rota procedures.
Key Accountabilities
* Prioritise maintenance and repair work to achieve agreed timescales and response times.
* Identify non‑repairable faults promptly and advise the line manager of findings, with recommendations regarding suitable replacements.
* Ensure PPM schedules are completed within agreed timescales and that all necessary paperwork is completed accurately and to the laid‑down procedures.
* Ensure that all technical and compliance paperwork is always completed and up to date.
* Participate on an out of hours standby rota and arrange & communicate any cover required due to holidays/unforeseen circumstances to line manager.
* Be aware of regulations and codes of practice applicable to the tasks.
* Order and fit parts or components as prescribed by company procedures.
* Notify the company helpdesk of procedural task condition on cessation of works.
* Advise the GSMs of any repair, maintenance and installation issues that may affect the smooth running of the store, and build rapport and promote the spirit of partnership with all GSMs.
* Respond promptly and positively to service call requests from the Helpdesk and carry out repairs as and where necessary.
* Carry out surveys and complete reports as required by the refrigeration supervisor/RFM.
* Complete all work to the highest standards in an efficient and cost‑effective manner, whilst complying with the laid‑down Company Health and Safety policy.
* Carry out all tasks assigned within the allotted time period to the satisfaction of the company and client.
* Use written and verbal communication, report writing and recording procedures proficiently.
* Attend training courses as and where necessary and ensure personal job skills keep pace with technical and business developments.
* Complete all mandatory Evolve on‑line training modules.
* Comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
* Work with company and ASDA colleagues to ensure that laid‑down standards of quality are maintained at all times.
* Represent the company in a professional and competent manner at all times and develop good working relationships with City and ASDA colleagues.
* Comply with any other reasonable request or instruction from City Management.
Financial Responsibility
* Carry out work in the most cost‑efficient manner.
* No budgetary accountability.
People Responsibility
* Represent the company in a professional manner always and develop good working relationships with the engineers’ supervisors, operations manager and head of department.
* Work with other engineers within the region/cell.
Knowledge, Skills and Abilities
CRITERIA
Essential
None listed.
Desirable
General Education
* Suitable Maths & English qualification
* GCSE
Professional/Academic/Vocational Qualifications
* Time Served Apprenticeship
* NVQ/C&G Refrigeration Based Qualification
* Approved Training Program
* Refrigerant Handling C&G 2079 or equivalent CITB certificate
* Skill Card
* Previous experience, post apprenticeship
* City or Others Accredited Future Legislation
* Hydrocarbon refrigerant certification
Specific Knowledge
* Refrigeration
* Electrical
* Air Conditioning
* Mechanical
* Ability to Read Drawings
* Health and Safety legislation
* Applicable Codes of Practice
* BS7671 (IEE 16/17th)
* Commercial/Supermarket
* Machine Overhaul Skills
* Electrical & Engineering
* BSEN 378 (BS4434)
Specific Skills
* Equipment Diagnostic Skills
* Equipment Repair Skills
Demonstrated Behaviours
* Good communication skills (written and verbal)
* Team Integration
* Customer Perception
* Self‑motivated
* Professional
Specialist Requirements
* Ability to work at heights
* Competent in the use of Access Equipment
* Current full driving licence essential
* Available for out of hours working
* Participation in Standby Rota
* Suitable personal tool kit
Seniority level
* Entry level
Employment type
* Full‑time
Job function
* Engineering and Information Technology
Industries
* Construction
Location: Glasgow, Scotland, United Kingdom
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