Join Paragon – Where Innovation Meets Communication
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
At Paragon Customer Communications, we’re transforming the way businesses connect with their customers. As a market leader in intelligent customer communications, we seamlessly blend digital and physical channels to create personalised, efficient, and secure experiences across every industry we serve – from financial services and healthcare to retail, utilities, and the public sector.
With a strong footprint in the UK and internationally, our diverse solutions span data-driven marketing, multi-channel customer communications, transactional mail, document automation, and inbound document management.
We’re powered by people, driven by technology, and focused on results. At Paragon, innovation is constant, compliance is second nature, and our customer-first mindset underpins everything we do.
Are you a sharp writer, an expert organiser, and a persuasive storyteller? Join our Bid Services Team as a Bid Manager and help us win the business that shapes the future of customer communications. As Bid Manager, you'll lead the creation of high-impact, compliant, and competitive proposals – working across sales, legal, technical, and finance teams to deliver responses that win. You’ll also play a key role in evolving our bid processes and content library, making us faster, smarter, and more effective in every opportunity we pursue.
What You'll Do
* Manage and deliver high-quality tender responses (RFPs, RFQs, ITTs) aligned with client requirements and internal governance.
* Analyse tender documents to identify deadlines, evaluation criteria, and win themes.
* Collaborate with subject matter experts and commercial teams to gather input and craft compelling narratives.
* Write, review, and edit proposal content to ensure clarity, consistency, and impact.
* Maintain and enhance our bid content library for future efficiencies.
* Support presentations, post-submission clarifications, and feedback reviews.
* Drive improvements in our bidding strategy, content, and processes.
What We’re Looking For
A proactive and detail-focused professional with:
* Proven experience in bid management, proposal writing, or sales support (ideally in print, marketing, or managed services).
* Exceptional written and verbal communication skills.
* Strong time management and project coordination abilities.
* A collaborative spirit and the ability to work across cross-functional teams.
* Familiarity with Microsoft Office, Teams, and procurement tools.
* APMP certification (a plus, not essential).
* A “can-do” attitude and a hunger to grow.
Technical Toolkit
* Microsoft Office (Word, Excel, PowerPoint)
* Microsoft Teams (Collaboration)
* Adobe Suite (Desirable)
* Ability to adapt to new platforms and technologies
Why Paragon?
Because you want more than just a job — you want to make an impact. At Paragon, your work directly supports our clients’ digital transformation and customer experience goals. You’ll be part of a supportive team, enjoy continuous development opportunities, and contribute to business wins that shape entire industries.
Paragon is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can.
If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message.
We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.
This is a remote role with some ad-hoc UK travel £45-56K experience dependent.