Salary: £62,000 - 72,000 per year Requirements: Strong background in infrastructure, networks, or platform engineering in a complex environment Deep understanding of change, incident, and problem management processes Ability to translate complex technical concepts into clear, actionable explanations Strong stakeholder management, able to challenge constructively and influence outcomes Experience operating within technical assurance or governance frameworks (desirable) Familiarity with ITIL principles (desirable) Exposure to security-focused environments, secure-by-design, or compliance-driven delivery (desirable) Responsibilities: Provide expert oversight and approval of infrastructure, network, and platform designs Act as the senior technical escalation point for high-impact or complex issues Ensure documentation, architecture, and change records meet quality and compliance expectations Offer strategic direction across infrastructure and network domains, maintaining a clear view of performance, risk, and lifecycle health Lead and mentor network and infrastructure engineers, promoting strong engineering principles and technical quality Support prioritisation of workloads, project demands, and operational improvements Lead technical elements of change management, ensuring risks are properly assessed and mitigated Provide expert input to CAB and drive continuous improvement in governance processes Capture technical lessons learned and embed them into engineering practice Act as the technical authority in discussions with customers and partners Review supplier designs, documentation, and proposals to ensure alignment with standards and requirements Represent the organisation with confidence in technical governance forums Mentor and develop engineers, improving capability and consistency across the team Identify skills gaps and shape technical training plans Promote high-quality engineering practices, secure-by-design thinking, and good documentation habits Technologies: Support ITIL Network Security More: We are MASS, seeking an experienced and forward-thinking Technical Authority to provide leadership, technical assurance, and strategic direction across our infrastructure and network services. This senior role requires the ability to act as the final escalation point for complex decisions, ensuring our platforms are secure, resilient, and engineered to high standards. We offer competitive salary packages, generous annual leave, and a range of benefits including private medical and dental insurance, pension schemes, and wellbeing programs. Join us in Corsham and contribute to our teams success. last updated 11 week of 2026