Red Recruit Global is excited to collaborate with an award-winning Removals and Storage firm. We are currently seeking a dynamic Move Manager to service their corporate customers from their branch in Hertfordshire. This position would suit someone with a strong customer service background.
A typical day as a Move Manager involves coordinating the smooth shipment of corporate clients' goods, meeting agreements, and maintaining high standards of customer service. Responsibilities include advising corporate customers, monitoring consignment tracking worldwide, and communicating with internal departments, sister companies, and service suppliers.
We are keen to speak to Customer Services professionals who are proactive, motivated, organized, and capable of working under pressure and meeting deadlines.
Primary responsibilities include:
* Managing complete door-to-door services.
* Providing comprehensive customer service aligned with KPIs and contractual requirements.
* Liaising with agent networks, service suppliers, and internal departments for operational needs.
* Handling financial and operational processes through our centralized system.
* Managing financial aspects of each file according to contracted rates and specifications.
* Assisting the Team Leader in developing account relationships and onboarding new departments.
* Undertaking additional duties as required.
Skills, Knowledge & Experience:
* Exceptional communication skills, both written and verbal.
* A proactive and optimistic attitude.
* Excellent customer service skills and telephone manner.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Adaptability to various tasks and being a strong team player.
* Well-presented, reliable, and punctual.
* Industry experience is advantageous but not essential.
If you possess the qualities and skills for this role, we look forward to receiving your application.
Contact us today:
careers@redrecruit.com
01376 503567
If this Move Manager vacancy interests you or someone you know, please forward this advert, send us their details, or contact us. You can recommend as many people as you like via our website and earn a referral fee per candidate placed*. This is an unlimited offer.
As recruiters specializing in Removals, Relocations, and Global Mobility, Red Recruit has vacancies at all levels within the industry. Please get in touch with your requirements, and we will assist you.
*T&C's apply. Please contact the office for more information.
Please note: We do not advertise all vacancies as some are highly confidential. Submit your CV directly or call us in confidence.
We also offer a contacts list for candidates to receive relevant job updates. If interested, contact us via our website and send your CV.
#J-18808-Ljbffr