Kick ICT Group
Kick ICT Group is one of the fastest growing providers of IT Services in the UK, with a talented and highly skilled team that provide outstanding service and value to our customers.
Founded in April 2015 by CEO Tom O’Hara, Kick has grown rapidly with acquisitions playing a vital role in shaping Kick as a respected leader within the industry. Since 2015, nine acquisitions have been made. These acquisitions alongside our strong organic growth have been the key elements in our ability to scale and expand the range of services and levels of expertise that Kick provides to our customers.
Combining over 40 years of expertise and service from respected industry players, Castle and Talon, our five divisions, Technical, Dynamics, Infor, Communications and KickSecure allow us to deliver tailored expertise to each customer.
We pride ourselves on our commitment to providing outstanding IT solutions, services and support. Yet we believe that it's how we work with people that is most important to us.
You can trust in our expertise.
The Role
JOB TITLE: Project Coordinator
BASE LOCATION: Bellshill (hybrid)
WORKING PATTERN: Permanent I Full-time (35 hours per week)
ROLE PURPOSE:
We are seeking a motivated and organised Project Coordinator to join our team delivering IT services and infrastructure projects to a diverse client base. You will support the planning, coordination, and execution of client projects, working closely with technical consultants, and support teams. You will also act as a key point of coordination across our technical services teams, providing high-quality administrative support to ensure efficient service delivery.
This role is ideal for someone with a couple of years’ experience in the IT industry who is looking to transition into project management. You will contribute to the delivery of infrastructure, cloud, security, and application services for our wide client base. You will gain exposure to the full project life-cycle while learning our proven MSP project management processes and tools.
This role could also be suited to a Graduate with a degree in an IT discipline looking to kick start their career in project management.
Key Responsibilities
* Assist in planning, scheduling, and coordinating IT projects across our Technical division
* Manage and maintain accurate consultant schedules, ensuring alignment with project plans and priorities
* Coordinate with internal teams and external stakeholders to ensure deliverables are on track and within scope
* Support resource allocation to optimise consultant utilisation while balancing customer needs and lead times
* Track project progress, prepare and distribute weekly status reports, and maintain up-to-date project documentation
* Identify and flag risks or delivery issues in a timely manner
* Contribute to post-project reviews and help refine processes
* Support the upkeep of internal reporting including consultancy utilisation stats and the outstanding order book
* Provide general project admin support as required across the business
What do I need?
* 2+ years of experience in an IT-related role (e.g., support, systems admin, technical coordination, project administrator)
* Solid understanding of IT infrastructure, cloud services, or software delivery environments
* Strong communication skills with the ability to bridge technical and non-technical conversations
* Experience using ticketing systems or CRM/project tracking tools
* Interest in developing a long-term career in project management
* Organisational skills with the ability to multi-task and prioritise effectively
* Self-motivated with a positive attitude and a keen eye for detail
* Team player with a helpful and courteous approach
* Confident using Microsoft Office, particularly Excel; strong numeracy skills are an advantage
* Flexibility and initiative are essential, as this role requires adaptability and proactive problem-solving
* Any exposure to Agile, PRINCE2, or ITIL methodologies is desirable
Preferred backgrounds include:
* IT Support Analysts or Service Desk Engineers
* Network or Systems Technicians with coordination experience
* Junior consultants or Project Administrators involved in project delivery
* Graduate from an IT discipline looking to start their career in Project Management
Benefits
* 30 days holiday, rising by 1 day per year after 2 years service (prorated for part-time employees)
* An additional days annual leave for your birthday, which can be taken within your birthday month
* Private healthcare with access to 24/7 Digital GP and gym discounts
* Salary sacrifice pension scheme
* Life insurance up to 2x your salary in the event that the worst should happen
* Enhanced maternity, paternity and adoption leave
* Access to discount of up to 47% on childcare costs throughout our partnership with Yellownest
* Cycle to work scheme
* Access to our BHN Benefits portal which provides the below;
-Home & Tech scheme to purchase items from Currys and/or Ikea
-Retails discounts from over 100 high street stores
-bYond cashback card
* Social events throughout the year
* Eligibility to receive £500 reward as part of our Excellence Award scheme
* Discounted access to LivingWell Health Club (Bellshill)
* Access to wellbeing support through our external partners, including support with your financial wellbeing
* Opportunity to take part in company sponsored volunteering days throughout the year to give back to the local community
Kick ICT Group recognise the value of a diverse workforce and are committed to making our working environment inclusive for all.
#J-18808-Ljbffr