Overview
Applications are invited from efficient and suitably qualified individuals for the post of a Clinical Secretary within the Women & Children's Directorate based in Teilo Ward, Glangwili Hospital, Dolgwili Road, Carmarthen. This is a fixed term post for 12 months to cover maternity leave. Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to Consultants and their staff, as well as supporting the team. You will undertake audio transcription and the typing of highly sensitive letters and reports, maintaining confidentiality at all times, in addition to operation of the Health Board's patient database system.
Responsibilities
* Provide a secretarial service to the clinical staff within the service which will include audio typing transcription of clinical letters and information.
* Be responsible for accurate filing, both physically and electronically, of patient information in a timely manner.
* Be a point of contact via the telephone for queries, using initiative, and judgement on necessary action to be taken, and dealing sensitively with distressed/angry callers.
* Liaise in a professional manner with patients, relatives, carers, colleagues, clinicians, GP's and other professionals.
* Notify relevant departments of changes to Outpatients clinic lists and if necessary take an active part in reallocation of clinics in conjunction with colleagues.
The role may involve travelling and working at alternative Health Board localities should the need arise in order to ensure continuous support to service delivery.
Qualifications
Experience of Microsoft Word, Excel, and E-Mail, coupled with proven secretarial skills and previous experience of medical terminology would be required.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
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