General manager | Full time | Various locations across London
Three whole decades of acting different, we don’t conform, we celebrate difference. Appreciating personality over perfection – we call it be you, be Wagamama. With over 165 restaurants, we are looking for a general manager to join us on our continuous journey to nourish us all from bowl, to soul.
The role
As a general manager, you’ll inspire your team to go the extra mile for our guests, keeping expectations and standards high. You will be continuously coaching and developing your team to be the best they can be whilst driving your restaurant performance and delivering amazing results.
If you
* Prioritise cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation.
* Are dedicated to excellence in guest experience, ensuring that every interaction reflects exceptional service.
* Have strong financial acumen encompassing budgeting, inventory management, labour management, and strategic marketing, and analyse data to drive key business decisions.
* Focus on building and nurturing your team from recruitment to ongoing development, fostering personal and professional growth.
* Care about creating an inclusive environment where your team feels respected and belongs.
* Be a forward‑thinking problem solver, able to think on your feet and make quick decisions.
Then we’d love to hear from you
Wok’s in it for you
* Bonus scheme – up to £8,000 a year.
* Access up to 30% of your earnings before payday with Wagestream.
* Wagamama food allowance.
* Private medical insurance.
* Free food on shift – yes anything from our menu, plus 50% outside of work to treat your friends and family.
* An industry‑leading family‑friendly policy: any expectant person or anyone adopting a child will receive 26 weeks full pay + 13 weeks half pay.
* Be the first to experience our brand‑new menus.
* Wagamama parties throughout the year with VIP guests.
* Be known nationwide as a love above the door legend – our national recognition programme.
In addition to this, we offer all the usual such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards.
Feed yourself, feed others.
Wagamama is proudly part of Disability Confident.
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