PART-TIME TUITION COORDINATOR – ONLINE TUTORING COMPANY (MON-THU). 15 HOURS/WEEK.
Remote | Self-Employed | Start Date: 12th May (3 hours of online training week beginning 27th April)
Application Deadline 5pm GMT +1 Wednesday 8th April (please apply ASAP)
We are seeking a reliable, highly organised and responsive Tuition Coordinator. They must have previous experience as a tuition coordinator/operations assistant supporting an education business. This is a remote, freelance position for someone who can work UK hours with 15 contracted hours per week.
Compensation: ~£975-£1,000/month for 15 hours/week. Overtime paid accordingly
The Nature of the Role
This is a reactive, real-time coordination role. There are no ‘set’ working hours as the nature of the role is reactive, assisting as and when tutors/clients message. In this way, the 15 hours are accumulated ad hoc over the four days. Most activity occurs between approximately 3:30-8pm (UK time), but you must be theoretically able to respond promptly during typical working hours (8:30am onwards).
You will be handing over to/picking up from another assistant who covers Friday-Sunday in the same role.
Candidates must have experience supporting an education company/tutoring agency in a similiar capacity.
Key Responsibilities
* Troubleshooting live lessons (e.g. chasing missing students/tutors, resolving access/link issues)
* Scheduling and rescheduling lessons
* Forwarding documents such as homework
* Handling new client enquiries and supporting onboarding for students, parents and tutors
* Maintaining scheduling and management platforms
* General administrative and systems support
* Optional: social media / marketing support (depending on skillset)
Required Skills & Attributes
* Exceptional organisation and ability to multitask
* Consistently accurate communication and information handling
* Strong attention to detail
* Polished, professional written and spoken communication
* English as a first language, with precise and professional written English and a clear, confident telephone manner
* Diplomacy and ability to resolve urgent issues within minutes
* Confident use of computer and smartphone
* Proficient with Google Workspace
* Based in country within two hours of UK time zone
* Essential: prior Tuition Coordinator/Operations Assistant/Virtual Assistant experience supporting a tutoring/education company
Working Channels
You will work across:
* WhatsApp Business (main channel)
* Email
* Tutor-management platform
* Google Workspace
* Notion (task tracking)
Hours & Working Pattern
* Urgent messages (e.g. missing students at lesson time) require responses within minutes.
* You must be able to monitor your phone consistently during normal working hours.
* Messages after 8pm can typically wait until the following day unless urgent or related to next-day lessons.
Contract & Commitment
* Freelance (self-employed) position
* ~£975-1,000/month for 15 hours/week. Overtime paid accordingly.
* Long-term role: minimum 18-month commitment
* 4-week trial, followed by 6-month probation
* Remote training provided via video call
* Applicants aged 21+
* Must be based in country within 2 hours of UK time zone (and willing to work UK hours)
How to Apply
Please send a Direct Message (DM) with:
* Your CV or an outline of your relevant experience (highlighting comparable roles/experience)
* Any known unavailability between 27th April until end of 2026
* Deadline: 5pm GMT +1 Wednesday 8th April
Thank you for your consideration.
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