Location - United Kingdom Business Line - Central Department - Customer (Professional Services) Working Pattern - Remote (with occasional travel to UK head office) Benefits - Benefits at Ideagen DEI - DEI strategy The role of a Solutions Consultant is to deliver Ideagen products, as per Ideagen and customer requirements. The implementation of the product will be structured in order for the consultant to guide customers to achieve the greatest success from the use of the product. The use of Industry knowledge and experience will be used to collaboratively work with customers in order to meet their regulatory and statutory requirements. Remote configuration, training and support in order to assist with the project delivery of Ideagen products will be required Provide advice and guidance to customers, in order to expedite seeing the true benefits of their Ideagen product and to assist with the continual improvement of their systems Ideagen’s preference is remote delivery, but occasional on-site may be required in order to meet the specific requirements of customers to maintain the quality of implementations Conduct research to thoroughly understand client needs and objectives, ensuring solutions are aligned with business priorities Evaluate how well proposed solutions meet client requirements, identifying gaps and suggesting adjustments where necessary Ensure that proposed solutions are scalable and can accommodate future client growth Ensure project goals align with client and stakeholder expectations, managing any changes in scope or objectives effectively. Continuously review s the alignment of deliverables with client priorities throughout the project lifecycle Engage with stakeholders throughout the project to ensure effective communication and alignment with project goals Experience of conducting systematic reviews of internal/external systems and processes Knowledge or understanding of ISO270001 or ISO90001 The ability to identify key areas for improvement Have project experience related to an industry of focus for Ideagen Have developed industry experience to meet the requirement of Ideagen and customers About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! INDMP LI-REMOTE