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We are passionate about celebrating our customers’ life moments and are now looking for a Sales Assistant to join our successful Card Factory family to help fulfill this.
The pace is fast, our standards are high, and we’re proud of it. We lead the way! It can get really busy in our stores, so you need to be able to manage lots of customers, busy tills, and multiple tasks. But don’t worry, you’ll have lots of fun along the way and understand why you need to be a little bit mad to work here!
* Provide excellent customer service at all times to help each customer celebrate their life’s moments
* Process all sales politely, efficiently, and accurately while upselling on till products
* Price and merchandise stock and products correctly
* Work with the team unloading and unpacking deliveries
* Assist with stock takes, which may include working outside normal store hours
Retail experience is not necessary when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, so don’t worry if you’re not available all hours – just tell us your availability in the application form!
The Ideal Candidate
Are we right for you?
We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high, and we’re proud of it. We work very hard to meet the needs of our loyal customers. We understand work-life balance and can offer flexible arrangements to suit both you and the business.
Are you right for us?
The role requires someone who likes to be busy, can multitask, and embraces change. Above all, you’ll be customer-focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK’s leading specialist retailer of greeting cards, dressings, and gifts, with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy, including our vision of becoming a true omnichannel retailer. This strategy involves significant investment into our colleagues, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being:
* 25% colleague discount in-store and online
* Financial Wellbeing Support, Financial Education Tools, Salary Advance
* Seasonal incentive schemes
* Retail Management Apprenticeship Programmes with local providers, with access to a virtual internal network for learning
* Discounts across hundreds of UK retailers
* Employee Assistance Programme – tools to support mental, physical, and financial health
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