*Hours: 07:30 – 16:00 Monday – Friday.*
Summary
We currently have an opportunity for a Receptionist to join our admin team based at our Head Office in Grove Park, Leicester. Reporting to the EA to CEO, this is a customer facing role involving communicating professionally with internal and external stakeholders.
The Role
* Maintain a positive, professional, and friendly company image by acting as the first line of contact to colleagues, visitors, customers, and vendors in person and via the telephone.
* Ensure all visitors are fully briefed on all procedures and conditions of entry to the site.
* Maintain accurate records of visitors to site
* Maintain colleague information notices to ensure all information is current, consistent and legible.
* Support different departments with any required and sometimes adhoc administration tasks.
* Manage meeting room booking system
* Confident in handling queries and complaints via phone or in person
* Confident in telephone systems
* Recording and maintaining office expenses
* Handling travel arrangements
* Manage the day to day incoming and outgoing post systems.
* Maintain a tidy and presentable reception area
* Manage the ordering of stock and replenishment of colleague vending machines and stationery.
* Provide support with events at Head Office
Essential
* Experience of working in a professional receptionist position and administration role
* Ability to learn the company's objectives, operating and reporting structures.
* Excellent communication skills with good telephone and email manner.
* Good IT skills
* Understanding of financial aspects of the work.
* Ability to prioritise and handle difficult situations.
* Good organisation skills and diligence in record keeping.
* The aptitude to balance taking the initiative and seeking guidance.
* Excellent team player - This role is within a small team and it is essential that everyone can work together and provide cover and support where needed.
* Ability to work under pressure.
* Effective time management
* Able to work on own initiative with minimum supervision
* Driving license
* Familiarity with multi-line telephone systems
Desirable
* Advanced skills in Word, Excel, Ppt and Teams
* Flexibility for additional hours
Benefits
* Bonus scheme
* Holiday entitlement that increases with length of service
* Pension Life assurance
* Share save scheme
* Colleague discount scheme
* Employee Assistance Programme
* A wide range of discounts with selected companies including discounts on insurance, holidays and retail voucher