Employment Type Contract 2 Year Fixed Term Contract
Location Hybrid ·Glasgow, UK 4 days per week in the office, 1 day from home subject to successful completion of probation
Team Customer Services
Seniority Junior
* Closing:4:59pm, 26th Oct 2025 GMT
Perks and benefits
Work from home option
Wellness programs
Employee Assistance Programme
Enhanced maternity and paternity leave
Mentoring/coaching
Cycle to work scheme
Candidate happiness
8.66 (32024)
Job Description
We have an exciting opportunity working within the Supply Chain Credit Management team of a global company on a full-time, 2 year contract, reporting to a Credit Management Team Manager.
Training will be provided as you learn and develop into the role.
The Company
HarperCollins is one of the UK’s largest multi-platform publishers with over 200 years of history. We publish a wide range of books across multiple genres and from some of the world’s foremost authors, from Nobel prize-winners to worldwide bestsellers.
The distribution operation in Glasgow despatches around 110 million books globally each year and provides full order-to-cash services for a variety of third-party clients.
Job Purpose
To support the Credit Management team with all aspects of administration and project work.
Key Responsibilities/Accountabilities
Manages all aspects of processing within credit management
Manages all aspects cash management
Ensures all KPIs are met
Identification of potential queries and issues
Qualities and skills required
Ability to meet deadlines as directed by Team Manager
Good communication and interpersonal skills
Good time management
At HarperCollins, we value authenticity and integrity in our recruitment process. To ensure a fair and accurate evaluation of all applications, we ask that all responses to assessment questions reflect your own thoughts, experiences, and capabilities. This allows us to fairly assess your knowledge, skills, and experience to determine how they align with the role. We value diverse perspectives and genuine contributions, even if answers are not perfect. The use of AI tools or external assistance to generate responses is discouraged unless explicitly permitted for specific tasks.
Hybrid working model (4 days in the office)
Private healthcare cover and life assurance
Summer Hours
Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal
Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work
Unlimited training on our Learning and Development portal
Virtual GP and eyecare vouchers
Charitable donation matching and 2 volunteering days
Free e-books and audiobooks, newspaper subscriptions and discounts on books
Subsidised canteen and retail discounts
Onsite prayer room
If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to jennifer.sancroft@harpercollins.co.uk with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.
Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.
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