Job summary
An exciting opportunity has arisen for an enthusiastic, flexible and well organised individual to join our friendly team as a Oncology Psychology Support Secretary.
The successful applicant will have excellent organisational and communication skills and be able to work well under pressure. You should have a good understanding of the patient pathway and enjoy working as part of a multidisciplinary team. The role also requires confidence when liaising with patients, medical staff, general practitioners and referring hospitals.
The post holder will be expected to organise their workload effectively, contributing directly and positively to the service. You will be required to use your initiative, work independently where needed, and maintain patient confidentiality at all times.
Please be informed that this post is not eligible for sponsorship.
Interviews for this post will take place 9th March 2026.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
The main duties of the Psychology Support Secretary include acting as the department's first point of contact, managing enquiries and correspondence efficiently, and maintaining organised, accurate documentation. The role supports the patient pathway by coordinating appointments, managing waiting lists and ensuring timely progression of care. You will provide a range of administrative support, including preparing correspondence, filing, processing post and maintaining office systems. The position also involves producing documentation from dictation or manuscript, contributing to service improvement through data collection and use of Trust IT systems, liaising with patients, clinicians, GPs and other departments, and providing support and cross cover to team members.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK. We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Details
Date posted: 12 February 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum pro rata
Contract: Permanent
Working pattern: Part-time
Reference number: 218-AC-B3-7793800
Job locations: University Hospitals Coventry and Warwickshire, Clifford Bridge Road, Coventry, CV2 2DX
Job responsibilities
To provide a comprehensive and confidential administrative support for the Oncology Psychology Department in accordance with the group, trust and national standards, policies and procedures. Duties will include typing of correspondence and documents, dealing with different enquiries, dealing with patients records and other general office administration duties.
The post holder will be required to work as part of the administration team and provide cross cover during periods of staff absence within their existing team and other teams within the department as and when required.
For further details of the role please see the attached job description.
Person Specification
Qualifications
* See supporting documents
Desirable
* See supporting documents
Experience
* See supporting documents
Desirable
* See supporting documents
Knowledge
* See supporting documents
Desirable
* See supporting documents
Skills
* See supporting documents
Desirable
* See supporting documents
Commitment to Trust Values and Behaviours
* See supporting documents
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
University Hospitals Coventry and Warwickshire NHS Trust
University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
Employer's website: https://www.jobsatuhcw.co.uk
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