Retail Manager
Stratstone
Audi Manchester
Salary: £30,000 plus bonus, company car, pension, critical illness pays, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Are you passionate about leading your team to success? Do you have an analytical mindset and a drive to exceed targets? If so, you could be the perfect fit at Stratstone.
We value individuals who prioritize exceptional customer experiences. Stratstone is committed to providing the highest level of service. As a Retail Manager, you will play a crucial role in ensuring every customer receives an outstanding experience throughout their journey with us.
Responsibilities & Person Specification
* Passion for delivering outstanding customer experiences that encourage repeat business.
* Support the Sales Manager in managing the Sales Executive prospect system, ensuring accurate data entry and effective use.
* Adhere to all regulations, policies, and FCA standards for Finance & Insurance with a conscientious approach.
* Drive department profitability, financial targets, and enhance customer satisfaction.
* Reflect on financial data and prepare business reports for Senior Management.
* Provide training, coaching, and guidance to develop Sales Executives and support their growth.
* Experience in automotive sales with similar brands and working in a team with shared goals.
* Management experience with sales staff.
Life at Stratstone
* Enjoy 33 days of annual leave, including bank holidays.
* Celebrate your birthday with an extra day off.
* Benefit from industry-leading Family Leave Policies.
* Take paid leave to volunteer for causes you care about.
* Recognize long service with milestone celebrations.
* Access tailored training and career development opportunities.
* Save on commuting with our cycle to work scheme.
* Benefit from high street discounts.
* Earn rewards through our internal referral scheme.
At Lithia UK, we are committed to growth driven by our people. As a leading automotive retailer, we aim to transform personal transportation and set new standards for customer experience. Our core values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun—guide us. Join our team to be part of an innovative environment that fosters growth, champions success, and drives change.
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