Müller UK & Ireland is wholly owned by Unternehmensgruppe Theo Müller which employs over 31,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Müller is ranked within the top 20 in The Grocer’s Top 100 list of Britain’s Biggest Brands and is picked from shelves millions of times each year. Müller UK & Ireland includes:
Müller Milk & Ingredients which aims to be Britain’s private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country.
Müller Yogurt & Desserts which is the UK’s leading yogurt manufacturer which aims to create millions more Müller moments for its consumers. It is responsible for major brands like Müller Corner, Müllerlight, Müller Bliss, Müller Rice, FRijj and Müller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.
We’re recruiting … Support Advisor
We are recruiting in our Leeds Office for a Logistics Support Advisor.
The purpose of the role isto support the logistics function in clear and accurate reporting with trending and analysis. Process adherence, compliance management and support for week closures and financial impacts.
Key Responsibilities:
1. To consolidate all sites daily performance and record, track and trend
2. Manage and report delivery issues received via a busy team mailbox and telephone calls
3. Record and manage delivery fail and redelivery
4. Manage and process delivery charges and amendments
5. Create and distribute daily / weekly reports
6. Collation and escalation of non adherences and reporting progress
7. Reporting clear target areas for improvement to relevant sites and monitor progress
8. To report on stock availabilities by sites daily including shorts and reason
9. Download weekly KPI reports
10. Tracking vehicles for delivery live updates and Delivery analysis inc vols and timings
11. Vehicle fill adherences and opportunities
12. Central Liaison with CSC on daily performance / adherences
13. Waste reporting including Tipping - mass balances - Loads for disposal
14. Turn Round Time adherence at both manufacturing sites but also customer delivery points
15. Ensure that a full suite from the systems is available weekly
16. Record and manage complaints
Shift Patterns
17. 5 day rotating rota, over 7 days per week including weekends and bank holidays
18. The start and finish times vary between 7AM - 6PM
Key skills & experience
19. Claims or investigative experience
20. Experience in Transport or Delivery role
21. Experience in FMCG Logistics operational environment
22. Stock and systems background preferred
23. Generating information led, effective reports and analysis
24. Knowledge of the dairy industry but not essential
25. Working to KPI Targets
26. Organised and detail orientated
27. Highly motivated
28. Pragmatic approach
29. High level of objectivity and integrity
30. Tenacity and ability to influence
31. Curious mindset and a will to improve for the wider business, not functions
32. Ability to produce relevant and meaningful information from multiple sources
Benefits
33. A competitive salary, monthly paid
34. 33 Days Annual Holiday
35. Bonus
36. X2 Life Assurance
37. Company Pension Scheme
38. Access to the Müller Rewards discount scheme offering over 800 discounts online and in-store and the potential to make savings across grocery and clothes shopping, holidays, insurance, gifts and more
39. Have pride in what you achieve as a member of a team
40. Free onsite secured colleague car parking
Contact Details:
F.A.O. UK Recruitment, Müller UK & Ireland, Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ