Overview
Our prestigious Client, one of the largest multi-energy Companies in the world are currently looking for an experienced SAP Systems/Business Expert to join their team on a permanent basis.
This role is based in Yorkshire, England, UK.
Position: Permanent / Staff Vacancy
Start: ASAP
Location: Yorkshire – United Kingdom
The varied nature of the position calls for a high level of SAP knowledge, technical, coaching and managerial skills.
The tasks above are to be carried out within the framework of the yearly IS budget, the Company's Business activities and strategy as well as alignment on the Company's and MS Branch IS & IT standards, policies and recommendations.
Responsibilities
* The job holder is responsible for the administration of SAP Users: creation, maintenance, and archiving using GRC10 system
* Grant access for new starters – correct roles and environments, minimizing audit conflicts
* Provision of information re conflicts to IT & Systems Manager & SOD Manager, and proposals for alternative roles to minimize conflicts
* Arranging temporary access for short term cover
* Archiving leavers to prevent charges for unnecessary licenses
* Animation and support of the Company's User Network
* Supporting/training KU's to fulfil their role of supporting local colleagues
* Ensuring KU's raise support tickets for minor evolutions, corrections, and advice
* Promoting best practice between Key Users and Business units
* Support the integrity of master data (Customers, Vendors, Materials)
* Plants, depots and shipping points
* Area Business Manager & Lubes Customer Service (Rep number) creation/amendment
* MWST (VAT) entries - in conjunction with Finance department
* Doc online - dematerialized invoices
* First contact for SAP KU queries
* Support/guide the business with SAP general issues
* Creation of SAP tickets for unknown issues
* Monitoring progress and solutions, liaising with the SAP Support Team in Paris & India
* Support of the SAP KU with testing
* Closing tickets when solution accepted by the business
* Creation of SAP evolution tickets (chargeable work) - including changes required by the parent company, or local businesses
* Liaison with the business to understand - and agree - the need for evolutions
* Working with the business to plan for necessary SAP changes
* Testing
* Reporting on progress
* Review of costs of tickets - cost vs benefit, applicability to other parts of the business
* Review costs against annual budget - reports issued monthly to IT & System Manager
* Monthly housekeeping reports, safety nets
* Run monthly reports to ensure all sales are invoiced, unnecessary orders are closed
* Ensure non-standard & new flows (imports, exports etc) are correctly modelled and set up in SAP
* Ensure all invoices are sent electronically, not as paper documents (which incur a cost)
* Maintain a document repository for all SAP activities and tasks
* Source, review, store and make available all existing documents
* Create new documents for areas not covered, or missing
Qualifications / Requirements
Candidates must have the ability to understand both business and technical issues is essential.
A 'service oriented' approach is essential to ensure the appropriate delivery of support to the business.
Project management (particularly implementation) within the existing SAP structure is desirable.
Good understanding of the MS business/industry practice.
Excellent training/coaching skills.
Candidates must have The Right to Work in the UK as no sponsorship is available.
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