This is an exciting opportunity to help grow our retail operation and support animal welfare across Derbyshire. RSPCA Derby is looking for an experienced and motivated manager to lead, develop and shape the future of our charity retail operation. As Retail Development Manager, you will: Lead and develop a network of charity shops and retail teams Drive income growth across physical shops, online sales and gift aid Ensure high standards of customer service, compliance and financial control Manage retail performance, budgets and reporting Identify and develop new retail opportunities to support our strategic ambitions Play a key role in supporting animal welfare through sustainable income generation. We’re looking for someone who: Has significant experience in retail management, ideally across multiple sites Is a strong, inclusive leader with experience managing and developing staff and volunteers Has a proven track record of meeting financial and commercial targets Is organised, resilient and comfortable managing competing priorities Shares our commitment to animal welfare and our values Is confident working with data, budgets and performance reporting Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference. Why Join Us? Make a real impact supporting local animal welfare Lead a values-driven retail operation with room to innovate and grow Work with committed staff, volunteers and supporters Be part of a respected local charity making a difference every day