Position: Gas Engineer
Location: Worcester, England
Sureserve provides market leading compliance and energy services across the UK with close to 4000 employees.
Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high‑quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry.
Role Overview
The primary responsibility is to maintain and repair heating systems in clients' properties. Ensure heating and hot water systems operate efficiently and safely, completing repairs in a timely manner to ensure customer satisfaction.
Ideal candidate is a self‑motivated professional with strong technical skills, proactive attitude, and commitment to quality service.
Key Responsibilities
* Carry out service and maintenance works on domestic properties across the region.
* Ensure high levels of customer care in dealing with clients and tenants to meet required quality standards.
* Communicate updates and progress of work, completing required paperwork electronically and manually.
* Adhere to all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, during daily work.
* Comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Skills & Experience
* Valid domestic and/or commercial gas qualifications (minimum: CCN1, CENWAT, HTR1, CKR1).
* Valid UK driving licence.
* Previous practical experience in gas maintenance within a domestic capacity.
* Solid understanding of gas safety regulations and industry standards.
* Strong problem‑solving skills and ability to work independently.
* Professional and friendly attitude with ability to forge strong relationships with clients and tenants.
What we offer
* £42,000-£48,000 depending on experience + OTE
* Company vehicle and fuel card supplied.
* Uniform, PPE & mobile device supplied.
* Contributory pension scheme.
* Life assurance.
* 25 days + Bank holidays (service based increasing holiday scheme).
* Enhanced maternity, paternity, adoption leave and other family friendly policies.
* Sureserve Benefits Hub, accessing over 1000 retail discounts.
* Virtual GP service, available for employees and immediate family.
* Employee Assistance Programme (EAP).
* Bike2Work Scheme.
* EV Car Scheme.
* Employee engagement events and "Employee Voice" programmes.
* Strong opportunities for career growth and development.
* "Sureserve Legends" – celebrating the fantastic ways in which our employees live our values.
Committed to Diversity & Inclusion
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential.
Reasonable Adjustments
As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact scnw.careers@sureserve.co.uk.
Pre Employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.
Contact
Apply at scnw.careers@sureserve.co.uk
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